Remote Inside Account Executive — Retention & Growth

Valet Living; Tampa (FL); Remote; USD 50,000 - 71,000; Full time

Benefits offered by this job

Health Benefits

Flexible Time Off

Financial Security

Professional Development

Additional Perks

Job summary

Valet Living seeks an Inside Account Executive to own a portfolio of up to 500 multifamily accounts, focusing on renewals, retention, and upsell opportunities. The role is 100% remote with preference for CST time zone candidates, offering strong OTE and a ramp-up guarantee.

You will manage client relationships, coordinate with sales partners, and drive revenue growth within existing accounts while maintaining service excellence. A dynamic, client-centric mindset is essential.

Qualifications

• 1–2 years in a B2B sales or account management role.
• Strong client-focused mindset and relationship-building.
• Excellent verbal and written communication skills.
• Highly organized with the ability to prioritize in a fast-paced environment.
• Experience with Salesforce and cross-functional teamwork.

Responsibilities

• Drive retention by managing a large book of business, developing retention strategies, and renewing contracts.
• Build trusted relationships as the lead point of contact across your portfolio.
• Identify upsell opportunities and communicate growth potential to partners.
• Resolve escalations and proactively manage client concerns to maintain service excellence.
• Use Salesforce to track interactions, resolutions, and contract updates.
• Collaborate with field ops and sales teams to drive solutions and exceed client expectations.
• Document all client interactions and progress for account health visibility.

Skills

Account Management

Client Relationships

Communication

Time Management

Cross-Functional

Tech-Savvy

Salesforce

Industry Knowledge

Education

Bachelor's degree in Business or related field

Tools

Salesforce

Microsoft Office

Job description

Valet Living seeks an Inside Account Executive to own a portfolio of up to 500 multifamily accounts, focusing on renewals, retention, and upsell opportunities. The role is 100% remote with preference for CST time zone candidates, offering strong OTE and a ramp-up guarantee.

You will manage client relationships, coordinate with sales partners, and drive revenue growth within existing accounts while maintaining service excellence. A dynamic, client-centric mindset is essential.