Strategic Retail Media Manager - Amazon & Walmart Expert

Skai; Los Angeles (CA); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Skai is seeking an Expert Services Manager for Retail Media to lead strategic planning and day-to-day enablement for enterprise retail media clients. You will manage campaigns and optimize performance across major networks, driving client satisfaction on the Skai platform.

In this hybrid role, you will collaborate with cross-functional teams, mentor colleagues, and present recommendations to senior stakeholders. Willingness to travel up to 10–15% is expected.

Qualifications

• Experience planning and optimizing retail media campaigns across networks.
• Ability to translate client goals into actionable strategies.
• Strong analytical skills with root-cause analysis.

Responsibilities

• Own the strategy and tactics, as well as performance and outcomes of an assigned book of retail media accounts.
• Plan, build and optimise campaigns hands-on across Amazon, Walmart, Instacart, Target, and other networks.
• Investigate performance issues and opportunities, and bring recommendations clients act on.
• Advise senior client stakeholders on media planning and budget allocation across networks.
• Co-lead QBRs and strategic reviews with your direct manager.
• Build custom analyses, reports and automations where standard tools fall short.
• Mentor less experienced colleagues and contribute to team playbooks and processes.
• Partner with product development, sales, technical account management, and sales engineers to drive platform innovation.

Skills

Retail media strategy

Campaign optimization

Data analysis

Stakeholder management

Cross-functional collaboration

Mentoring teammates

Skai platform

Tools

Skai platform

Job description

Skai is seeking an Expert Services Manager for Retail Media to lead strategic planning and day-to-day enablement for enterprise retail media clients. You will manage campaigns and optimize performance across major networks, driving client satisfaction on the Skai platform.

In this hybrid role, you will collaborate with cross-functional teams, mentor colleagues, and present recommendations to senior stakeholders. Willingness to travel up to 10–15% is expected.