Senior Retail Media Strategy Lead

Skai; Seattle (WA); Hybrid; USD 100,000 - 120,000; Full time

Job summary

Skai is seeking an Expert Services Manager in the United States to lead enterprise retail media programs for major retailers. You will own strategy, day-to-day enablement, and client satisfaction on the Skai Retail Media platform.

You will work with cross-functional teams, coach colleagues, and drive platform innovation while partnering with product, sales, and technical teams. This hybrid role requires travel up to 10–15% and offers a competitive salary.

Qualifications

• Hands-on across Sponsored Products, Sponsored Brands, and Sponsored Display on Amazon and Walmart networks.
• Root-cause analysis to tie metrics to client business objectives.
• Turning ambiguous client goals into executable strategies built around Skai's technology.
• Credible from analyst to executive level within the same account.
• Ability to operate in fast-paced, matrixed environments with multiple teams.
• Ownership and follow-through to resolve issues and deliver results.

Responsibilities

• Own the strategy and outcomes of an assigned book of retail media accounts.
• Plan, build and optimise campaigns hands-on across multiple retail networks.
• Investigate performance issues and provide actionable recommendations.
• Advise clients on media planning and budget allocation across networks.
• Co-lead quarterly business reviews and strategic reviews.
• Build analyses, reports and automations when standards fall short.
• Mentor junior colleagues and contribute to team playbooks.
• Partner with product, sales, and engineering to drive platform innovation.

Skills

Amazon experience

Walmart experience

Analytical depth

Strategic translation

Stakeholder management

Cross-functional collaboration

Ownership & follow-through

Tools

Skai platform

Job description

Skai is seeking an Expert Services Manager in the United States to lead enterprise retail media programs for major retailers. You will own strategy, day-to-day enablement, and client satisfaction on the Skai Retail Media platform.

You will work with cross-functional teams, coach colleagues, and drive platform innovation while partnering with product, sales, and technical teams. This hybrid role requires travel up to 10–15% and offers a competitive salary.