Strategic Retail Account Manager

Acosta Sales & Marketing; Waukesha (WI); On-site; USD 62,000 - 72,000; Full time

Job summary

Acosta is seeking a Customer Manager to lead our principals’ business within designated customer accounts. You will drive sales, strategy, and in-store execution while coordinating with cross-functional teams and store leadership.

The role emphasizes relationship-building, data-driven planning, and cost-conscious operations to maximize revenue and improve market share across assigned customers.

Qualifications

• Bachelor degree or equivalent work experience in a relevant field.
• Minimum six months of retail/CPG experience or related marketing roles.
• Strong Microsoft Office skills with excellent presentation and communication abilities.
• Ability to manage multiple projects and stay organized.

Responsibilities

• Achieve sales goals by delivering principals’ objectives, including merchandising and pricing strategies.
• Develop a comprehensive Customer Business Plan aligned with principal priorities.
• Engage with decision-makers to present plans and programs that boost business results.
• Manage costs while maximizing revenue from brokerage, commissions and bonuses.
• Ensure strong in-store presence by coordinating with store leadership and operations.
• Oversee trade marketing funds and leverage data to sell concepts.
• Operate within budget and maintain proactive communication with principals.
• Collaborate with Retail Sales Managers on initiatives, launches and contests.
• Share market knowledge to involve cross-functional resources in achieving objectives.
• Provide timely selling-priority information to managers and shared teams.
• Support team collaboration and develop skills to utilize Acosta communication tools.
• Complete special projects to contribute to overall team success.

Skills

Microsoft Office

Presentation skills

Communication skills

Project management

Education

Bachelor of Arts Degree or equivalent work experience

Tools

PowerPoint

Excel

Word

Outlook

Job description

Acosta is seeking a Customer Manager to lead our principals’ business within designated customer accounts. You will drive sales, strategy, and in-store execution while coordinating with cross-functional teams and store leadership.

The role emphasizes relationship-building, data-driven planning, and cost-conscious operations to maximize revenue and improve market share across assigned customers.