Strategic Renewals Manager - DoD & Federal

Jobtailor; Maryland; On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor is seeking a Renewal Contract Manager to own, implement, and grow a portfolio of Cisco product, software, and service renewal contracts across assigned customer accounts in the DC/Metro region.

You will collaborate with customers, partners, and Cisco teams to map requirements, drive renewals to closure, and minimize renewal risk, while leveraging SFDC for end-to-end renewal management and supporting DoD customers with mission-critical Cisco solutions.

Qualifications

• 5+ years of proven experience renewing software and services contracts.
• Experience with end-to-end renewals including upsells, pricing negotiation, and contract-term reviews.
• Strong negotiation and interpersonal skills.
• Experience with the Federal Government and ability to obtain a U.S. security clearance.
• Live in the DC/Metro Region and track record of meeting sales targets.

Responsibilities

• Own and grow a portfolio of renewal contracts across accounts.
• Collaborate with customers, partners, and Cisco teams to map requirements.
• Define strategies to drive renewals to closure.
• Minimize renewal risk and financial attrition.
• Understand customer procurement processes.
• Oversee quote creation to reduce closure risk.
• Support renewals with financial assessments and forecasting.
• Develop win-back strategies for inactive customers.
• Support DoD customers in transforming missions with Cisco solutions.

Skills

Renewal contract management

Sales experience

CRM tools (SFDC)

Federal government experience

Data analysis and financial reporting

Education

BA/BS or equivalent

Tools

SFDC

Job description

Jobtailor is seeking a Renewal Contract Manager to own, implement, and grow a portfolio of Cisco product, software, and service renewal contracts across assigned customer accounts in the DC/Metro region.

You will collaborate with customers, partners, and Cisco teams to map requirements, drive renewals to closure, and minimize renewal risk, while leveraging SFDC for end-to-end renewal management and supporting DoD customers with mission-critical Cisco solutions.