Public Sector Renewals Lead

Cisco Systems, Inc.; Clegg (NC); On-site; USD 101,000 - 167,000; Full time

Job summary

Cisco Systems, Inc. is seeking a Renewals Manager to support the US Public Sector (USPS) segment, driving on-time software and services renewals and contributing to Cisco's LAER strategy.

You will lead renewals across multiple Cisco technologies, identify growth opportunities, and collaborate with sales, customer success, and operations to optimize contract management and renewal readiness. This role offers cross-functional collaboration to influence account planning and directly impact Cisco's

Qualifications

• Bachelor's degree or higher with 5+ years of related experience.
• 3+ years of renewals, customer success, sales ops, or account management.

Responsibilities

• Lead renewals of medium complexity across multiple Cisco technologies and services.
• Drive on-time software and services renewals and identify upsell opportunities.
• Collaborate with customers, sales teams and internal stakeholders for renewal readiness.
• Document renewal activities and opportunities in SFDC and related spaces.
• Use install base data and adoption insights to support retention and revenue growth.

Skills

Renewals management

Salesforce (SFDC)

Cross-functional collaboration

Contract management

Education

Bachelor's degree

Master's degree

Tools

Salesforce (SFDC)

Contract management systems

Job description

Cisco Systems, Inc. is seeking a Renewals Manager to support the US Public Sector (USPS) segment, driving on-time software and services renewals and contributing to Cisco's LAER strategy.

You will lead renewals across multiple Cisco technologies, identify growth opportunities, and collaborate with sales, customer success, and operations to optimize contract management and renewal readiness. This role offers cross-functional collaboration to influence account planning and directly impact Cisco's