Strategic Relationship Manager – Hybrid CA

Openlane; California; Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Employer-maid 401K

Paid Vacation, Personal and Sick Time

Tuition Reimbursement

Volunteer Leap Day

Job summary

Openlane’s AFC unit seeks a Relationship Specialist in Riverside, CA, offering hybrid work with travel 50–75% to serve our dealer network. You will cultivate strong relationships, identify growth opportunities, and manage risk across accounts.

Bring 3–5 years in customer-facing sales roles, a valid license, and comfort with CRM tools. You’ll thrive in a collaborative environment, drive revenue, and support dealers’ success within our rapidly expanding platform.

Qualifications

• 3–5 years of experience in customer-facing, sales, or sales-support roles.
• Ability to travel frequently (50–75%) within the market.
• Valid driver’s license and reliable transportation.
• Strong sales skills, problem-solving, and dealer issue resolution.
• Ability to work independently and in a team; high accountability.

Responsibilities

• Use CRM tools to understand customer needs and manage work queues.
• Grow the portfolio organically and support promotional efforts for campaigns and partnerships.
• Manage, service, and balance risk on customer accounts.
• Develop new growth opportunities and manage existing accounts.
• Collaborate with teammates to elevate customer success and revenue.

Skills

Customer-facing sales

Relationship building

Portfolio management

Account growth

Tools

CRM tools

Salesforce

Tableau

Google Workspace

Job description

Openlane’s AFC unit seeks a Relationship Specialist in Riverside, CA, offering hybrid work with travel 50–75% to serve our dealer network. You will cultivate strong relationships, identify growth opportunities, and manage risk across accounts.

Bring 3–5 years in customer-facing sales roles, a valid license, and comfort with CRM tools. You’ll thrive in a collaborative environment, drive revenue, and support dealers’ success within our rapidly expanding platform.