Dealer Relationship Manager (Hybrid)

Openlane; Gahanna (OH); Ibrido; USD 52.000 - 76.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision benefits

Employer 401K with company match

Paid vacation and sick time

Tuition reimbursement

Descrizione del lavoro

AFC (Automotive Finance Corporation), a subsidiary of OPENLANE, is seeking a Relationship Specialist to build and nurture dealer relationships in the Columbus, OH area. You will support financing solutions, expand the dealer base, and balance risk while driving revenue growth.

The role emphasizes customer service, portfolio management, and cross-platform partnerships, with a strong focus on meeting local targets and traveling within the territory.

Competenze

• Minimum 3–5 years in customer-facing, sales or sales support roles.
• Valid driver's license with reliable transportation.
• Willingness to travel 50–75% within the market.
• Ability to manage multiple tasks with high productivity.

Mansioni

• Use critical thinking to assess business and risk situations with limited oversight.
• Understand customer needs using CRM tools and work queues.
• Grow the portfolio organically and assist in promotional efforts.
• Manage, service and balance risk on customer accounts.
• Manage existing accounts and drive new growth opportunities.
• Support others' success and collaborate with the team.

Conoscenze

Customer-facing

Sales experience

Relationship-building

Communication

Strumenti

CRM software

Salesforce

Tableau

Google Workspace

Descrizione del lavoro

AFC (Automotive Finance Corporation), a subsidiary of OPENLANE, is seeking a Relationship Specialist to build and nurture dealer relationships in the Columbus, OH area. You will support financing solutions, expand the dealer base, and balance risk while driving revenue growth.

The role emphasizes customer service, portfolio management, and cross-platform partnerships, with a strong focus on meeting local targets and traveling within the territory.