Strategic Regional Director, Master-Planned Communities

FirstService Residential; Pensacola (FL); On-site; USD 130,000 - 200,000; Full time

Job summary

FirstService Residential is seeking a Regional Director of Community Management in the Pensacola, FL area. This senior leader will oversee performance, operations, and strategic direction for an assigned book of community associations, aligning outcomes with corporate goals and fostering strong relationships with boards, residents, vendors, and internal partners.

The role requires mastery of property management, financial oversight, team leadership, and customer service; the Regional Director

Qualifications

• Deep understanding of property management and customer service.
• Strong financial oversight and budgeting skills.
• Proven leadership and team development ability.
• Ability to build trust-based relationships with diverse stakeholders.
• Experience interpreting not-for-profit financial statements.

Responsibilities

• Direct and manage daily operations of multiple community management teams within the region.
• Develop and monitor regional budgets and analyze financial reports.
• Inspire, mentor, and develop community managers and staff.
• Create strategic plans to meet business objectives and drive regional growth.
• Build relationships with residents, boards, vendors and internal stakeholders.
• Ensure compliance with laws and company policies.

Skills

Leadership development

Hospitality service

Stakeholder relationships

Financial analysis

Not-for-profit finance

Project management

Microsoft Office

Team coaching

Operational excellence

Tools

Microsoft Office Suite

Job description

FirstService Residential is seeking a Regional Director of Community Management in the Pensacola, FL area. This senior leader will oversee performance, operations, and strategic direction for an assigned book of community associations, aligning outcomes with corporate goals and fostering strong relationships with boards, residents, vendors, and internal partners.

The role requires mastery of property management, financial oversight, team leadership, and customer service; the Regional Director