Strategic Regional Accounts Manager — Growth & Upsell

Uber; Miami (FL); On-site; USD 102,000 - 113,000; Full time

Benefits offered by this job

Equity award

Comprehensive benefits

Bonuses available

Job summary

Uber in Miami is seeking an Account Manager to act as the relationship orchestrator for Regional Restaurant Partners. You will focus on upselling and cross-selling while also optimizing merchant performance to ensure success.

The role requires building trusted advisor relationships, using data to craft compelling narratives, and driving revenue growth across partnerships. You will own key relationships, analyze performance, and collaborate with cross-functional teams to scale partnerships.

Qualifications

• Minimum 4 years of full-time account management or strategic sales experience with enterprise clients (tech/SaaS/advertising/retail media).
• Excellent communication and interpersonal skills with internal/external stakeholders.
• Proven track record of driving revenue growth and targets; ability to work in a fast-paced environment.

Responsibilities

• Own and manage relationships with restaurant brands as main contact.
• Unlock revenue via upselling and cross-selling opportunities.
• Analyze performance metrics and present data-driven recommendations to optimize partner performance.
• Create and execute strategic plans to meet merchants' goals.
• Build relationships with mid-level and senior stakeholders internally and externally.
• Identify operational bottlenecks and coordinate with internal teams to resolve them.
• Collaborate with Sales, Marketing, and Customer Success teams to drive growth and satisfaction.

Skills

Account management

Upselling & cross-selling

Data analysis

CRM (Salesforce)

Stakeholder management

Travel 25% availability

Education

Bachelor's degree in Economics, Finance, Business Administration, or related field

Tools

Salesforce

Excel

Job description

Uber in Miami is seeking an Account Manager to act as the relationship orchestrator for Regional Restaurant Partners. You will focus on upselling and cross-selling while also optimizing merchant performance to ensure success.

The role requires building trusted advisor relationships, using data to craft compelling narratives, and driving revenue growth across partnerships. You will own key relationships, analyze performance, and collaborate with cross-functional teams to scale partnerships.