Strategic Referral Coordination Lead

Snoqualmie Valley Health; Snoqualmie (WA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

EAP

FSA

Travel Assistance

Pet Insurance

Other Voluntary Benefits

Job summary

Snoqualmie Valley Health is seeking a Lead Referral Coordinator to manage all aspects of patient referrals, including authorizations, scheduling, and interdepartmental coordination. You will ensure loop closure, maintain records, and support staff in a dynamic healthcare environment.

The role emphasizes leadership, process improvement, and HIPAA-compliant handling of patient information, with a focus on delivering timely access to care for our community.

Qualifications

• Understanding of medical insurance processes and referrals.
• Familiarity with CPT & ICD codes helpful.
• Strong written and verbal communication skills.
• Commitment to confidentiality and HIPAA compliance.

Responsibilities

• Lead, train, and support the referral coordination staff.
• Obtain authorizations for outbound referrals and schedule appointments.
• Monitor referral volumes and processing times to ensure timely care.
• Collaborate with external providers to facilitate patient care.

Skills

Medical insurance processes

Medical terminology

Communication skills

Customer service

Organizational skills

Confidential information handling

Adapt to change

Prioritization

Education

High School Diploma or GED

Associates Degree

Job description

Snoqualmie Valley Health is seeking a Lead Referral Coordinator to manage all aspects of patient referrals, including authorizations, scheduling, and interdepartmental coordination. You will ensure loop closure, maintain records, and support staff in a dynamic healthcare environment.

The role emphasizes leadership, process improvement, and HIPAA-compliant handling of patient information, with a focus on delivering timely access to care for our community.