Referral Coordinator — Impactful Patient Care & Benefits

Desert Sage Health Centers; Mountain Home (ID); On-site; USD 42,000 - 56,000; Full time

Job summary

Desert Sage Health Centers is seeking a Referral Coordinator to manage referrals from staff and coordinate appointments to support continuous patient care. You will maintain relationships with clinical teams, physicians, patients and families in a timely, professional manner.

Responsibilities include tracking referrals, processing authorizations, handling medical records requests, educating patients about local services, and maintaining confidentiality.

Qualifications

• Experience coordinating referrals per internal policies.
• Ability to process prior authorizations and records requests.
• Strong communication with staff, physicians, patients and families.

Responsibilities

• Track, monitor, and follow up on referrals per policy.
• Maintain referral buckets and ensure timely processing.
• Handle prior authorizations and medical records requests.
• Educate patients and families on services available in-clinic and in the community.
• Maintain strict confidentiality in all patient information.
• Assist with after-hours call log and case management activities.

Skills

Referral coordination

Patient relations

Prior authorization

Communication

Confidentiality

Tools

EPIC

IHDE

Job description

Desert Sage Health Centers is seeking a Referral Coordinator to manage referrals from staff and coordinate appointments to support continuous patient care. You will maintain relationships with clinical teams, physicians, patients and families in a timely, professional manner.

Responsibilities include tracking referrals, processing authorizations, handling medical records requests, educating patients about local services, and maintaining confidentiality.