Strategic Program Leader, Store Fulfillment Transformation

brobstongroup.com - Jobboard; Seattle (WA); On-site; USD 120,000 - 150,000; Full time

Job summary

brobstongroup.com is seeking a Senior Manager of Program Management in Seattle, WA, to lead a multi-year transformation of store fulfillment operations. You will manage portfolio strategy, governance, and scalable deployment across approximately 400 locations, collaborating with multiple departments to drive efficiencies and improve customer satisfaction.

The ideal candidate has over 9 years of experience in retail operations and a proven track record in transforming large-scale programs. Proficiency in tools like Excel and Jira is required, along with strong leadership skills to develop high-performing teams.

Qualifications

• 9+ years in omnichannel retail operations or related fields.
• Experience in large-scale transformation and workflow redesign.
• Strong analytical and data-driven decision-making skills.

Responsibilities

• Develop a transformation roadmap for store fulfillment.
• Lead capability delivery from requirements to deployment.
• Champion automation and AI-driven workflows.

Skills

Omnichannel retail operations

Transformation program delivery

Data-driven decision making

Leadership

Analytical skills

Experience with Excel, Jira, Confluence

Tools

Excel

Jira

Confluence

Aha!

Tableau

Looker

Power BI

SQL

Job description

brobstongroup.com is seeking a Senior Manager of Program Management in Seattle, WA, to lead a multi-year transformation of store fulfillment operations. You will manage portfolio strategy, governance, and scalable deployment across approximately 400 locations, collaborating with multiple departments to drive efficiencies and improve customer satisfaction.

The ideal candidate has over 9 years of experience in retail operations and a proven track record in transforming large-scale programs. Proficiency in tools like Excel and Jira is required, along with strong leadership skills to develop high-performing teams.