Senior Store Transformation Program Lead

brobstongroup.com - Jobboard; Seattle (WA); On-site; USD 110,000 - 140,000; Full time

Job summary

Nordstrom is seeking a Senior Program Manager to lead enterprise-critical transformation programs aimed at improving store operations. The successful candidate will define roadmaps, translate operational challenges into prioritized requirements, and partner with Product, Technology, and Supply Chain to drive improvements across 400+ stores.

With a focus on both immediate stabilization and long-term capability building, this role demands at least 5 years of program management experience in the retail sector. Knowledge of data-driven decision-making and proficiency with analytic tools are essential.

Qualifications

• 5+ years of program management experience with successful program delivery.
• Experience in omnichannel retail operations, store operations, or supply chain.
• Proficiency in defining success metrics and working with data analysts.

Responsibilities

• Define outcome metrics and trade-offs for transformation program areas.
• Translate operational problems into prioritized requirements.
• Collaborate cross-functionally to align roadmaps and deliver capabilities.

Skills

Program management

Omnichannel retail operations

Data-driven decision making

LEAN methodologies

Tools

Excel

Jira

Confluence

Tableau

Power BI

Job description

Nordstrom is seeking a Senior Program Manager to lead enterprise-critical transformation programs aimed at improving store operations. The successful candidate will define roadmaps, translate operational challenges into prioritized requirements, and partner with Product, Technology, and Supply Chain to drive improvements across 400+ stores.

With a focus on both immediate stabilization and long-term capability building, this role demands at least 5 years of program management experience in the retail sector. Knowledge of data-driven decision-making and proficiency with analytic tools are essential.