Strategic Process Design Leader

Bank of America; Plano (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Bank of America seeks a Process Improvement Manager to lead complex initiatives that tie process engineering to measurable productivity and customer outcomes. The role partners with business executives and deployment champions to drive strategic project decisions.

The position emphasizes governance, data-driven decision making, and a strong focus on continuous improvement across line of business partners and transformation teams.

Qualifications

• Defines and maintains Business Objects and metrics.
• Background in agile delivery and software testing.
• Experience influencing senior executives and cross-functional teams.

Responsibilities

• Implements complex process improvement initiatives to improve efficiency and controls.
• Oversees partnerships with LOBs to gather information for solutions.
• Translates process designs into enterprise capabilities and taxonomies.
• Manages governance routines and change management across programs.

Skills

Process design

Continuous improvement

Program management

Stakeholder management

Data analysis

Project governance

Education

MBA

Computer Science / Data Science / Enterprise architecture

Job description

Bank of America seeks a Process Improvement Manager to lead complex initiatives that tie process engineering to measurable productivity and customer outcomes. The role partners with business executives and deployment champions to drive strategic project decisions.

The position emphasizes governance, data-driven decision making, and a strong focus on continuous improvement across line of business partners and transformation teams.