Strategic Premier Account Manager - 24/7 for Fortune 500

Granite Telecommunications, LLC.; West Palm Beach (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Granite Telecommunications, LLC. is seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.

Duties include maintaining and managing Granite's Premier accounts, ensuring 24x7 availability, conducting weekly meetings with assigned Premier accounts, and coordinating actions on outages, billing and reporting with internal staff. This role requires strong communication, organizational skills and the ability to work under

Qualifications

• Bachelor's degree required.
• Advanced knowledge of Microsoft Excel and MS Access.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Maintain and manage Granite's Premier accounts.
• 24 x 7 availability to support assigned accounts.
• Conduct weekly meetings with assigned Premier accounts.
• Minute each meeting weekly and follow up on all actions.
• Areas of responsibility include maintenance of phone lines, outages, billing, reporting, etc.

Skills

Microsoft Excel

MS Access

Education

Bachelor's Degree

Job description

Granite Telecommunications, LLC. is seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.

Duties include maintaining and managing Granite's Premier accounts, ensuring 24x7 availability, conducting weekly meetings with assigned Premier accounts, and coordinating actions on outages, billing and reporting with internal staff. This role requires strong communication, organizational skills and the ability to work under