Strategic Pooled Plan Relationship Manager

Automatic Data Processing, Inc.; Louisville (KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Best-in-class benefits (Day 1)

Volunteer time off

Job summary

ADP, Inc. is seeking a Relationship Manager for our Pooled Employer Plan (PEP) Partnerships in Louisville, KY. You will develop, onboard, and sustain ADP relationships with institutional partners to drive mutual success.

In this role you’ll engage with senior executives, advise on retirement plan administration, and coordinate across ADP entities to resolve issues and maximize partner satisfaction. Training and advancement opportunities are highlighted.

Qualifications

• 5+ years of Relationship Management and/or directly related experience.
• Exceptional verbal and written communication skills.
• Understanding of retirement plan administration—especially Pooled Plan unique requirements.

Responsibilities

• Participate in meetings with potential new Pooled Plan partners to discuss the ADP Pooled Plan solutions/options.
• Manage the on-boarding process for new Pooled Plan partners –including investment and marketing material needs.
• Key ADP contact for assigned partners decision maker and/or the senior executive responsible for the ADP Pooled Plan relationship.
• Focus is on strategic success and partner satisfaction of the Pooled Plan programs.
• Execute quarterly Pooled Plan comprehensive business reviews with clients.
• Effectively communicate and oversee the resolution of resulting critical Pooled Plan product issues with all ADP entities as well as to communicate areas of satisfaction or perceived improvement.
• Understand partner's Pooled Plan retirement business strategy and needs.
• Negotiates Pooled Plan contracts with new partners.
• Ensures partners understand ADP's position and objectives of our Pooled Plan programs.
• Maintains comprehensive and timely records on partner activities.
• Performs other related duties as assigned.

Skills

Relationship management

Verbal communication

Written communication

Retirement plan administration

Education

College degree preferred

Job description

ADP, Inc. is seeking a Relationship Manager for our Pooled Employer Plan (PEP) Partnerships in Louisville, KY. You will develop, onboard, and sustain ADP relationships with institutional partners to drive mutual success.

In this role you’ll engage with senior executives, advise on retirement plan administration, and coordinate across ADP entities to resolve issues and maximize partner satisfaction. Training and advancement opportunities are highlighted.