Strategic PMO Director, Store Operations

Ross Stores, Inc.; Dublin (CA); Hybrid; USD 158,000 - 298,000; Full time

Job summary

Ross Stores, Inc. is seeking a Senior Director of Store Operations Planning and Administration to partner with senior leadership and oversee critical initiatives.

You will drive alignment, translate strategy into actionable plans, and orchestrate cross-functional programs across Stores and Field teams. This role requires depth in PMO governance, strong communication, and the ability to balance complex workloads with executive visibility.

Qualifications

• Strategic thinker with strong problem-solving track record.
• Ability to identify key issues quickly and form hypotheses.
• Capable of structuring ambiguity and driving clarity.
• Strong written and oral communication with senior executives.
• Experience leading cross-functional initiatives and PMO.
• Excel and PowerPoint proficient; people leadership skills.
• Retail or related experience preferred.

Responsibilities

• Act as a strategic thought partner to senior leadership and inform decisions.
• Serve as PMO for Store Operations on cross-functional projects.
• Coordinate cross-functional initiatives and dependencies.
• Translate complex data into clear executive insights.
• Lead high-priority projects with tight timelines.
• Drive focus and alignment on key priorities.
• Establish operating rhythms for leadership and governance.

Skills

Problem-solving

Executive communication

Cross-functional collaboration

Deck writing

Influence senior executives

Retail experience

Excel proficiency

PowerPoint proficiency

Detail-oriented

Education

MBA preferred

10+ years of professional experience

Job description

Ross Stores, Inc. is seeking a Senior Director of Store Operations Planning and Administration to partner with senior leadership and oversee critical initiatives.

You will drive alignment, translate strategy into actionable plans, and orchestrate cross-functional programs across Stores and Field teams. This role requires depth in PMO governance, strong communication, and the ability to balance complex workloads with executive visibility.