Strategic PM - Customer Experience & Digital Programs

Washington Metropolitan Area Transit Authority; Ashburn (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Washington Metropolitan Area Transit Authority (WMATA) is seeking a Project Manager (Non-Technical) to lead strategic initiatives that enhance how customers plan trips, access service information, manage accounts, and pay for transit. This role partners with teams across WMATA to deliver major digital and non-technical projects impacting millions of interactions annually.

As a primary coordinator, you will drive project plans, oversee budgets, ensure timely delivery, and report progress to

Qualifications

• Thorough knowledge of the principles, practices and strategies of administration, management, and planning large scale organizational projects.
• Knowledge of project management principles.

Responsibilities

• Conducts issue and data analyses, frames recommendations for executive consideration.
• Oversees project life-cycle, sets deadlines, assigns responsibilities, tracks progress.
• Develops strategic plans and coordinates viable activities for assigned projects.
• Prepares progress reports including task completion, payments, and delays.
• Manages budgets and cost allocations, and reviews invoices.

Skills

Communication

Team building

Problem solving

Attention to detail

Organization

Budgeting

Report writing

Education

Bachelor's Degree in Business Administration, Business Management or related field

Tools

MS Office Suite

MS Project

PeopleSoft / SAP

Maximo / Trapeze

Job description

Washington Metropolitan Area Transit Authority (WMATA) is seeking a Project Manager (Non-Technical) to lead strategic initiatives that enhance how customers plan trips, access service information, manage accounts, and pay for transit. This role partners with teams across WMATA to deliver major digital and non-technical projects impacting millions of interactions annually.

As a primary coordinator, you will drive project plans, oversee budgets, ensure timely delivery, and report progress to