Strategic Projects Manager (Non-Technical)

Washington Metropolitan Area Transit Authority; Hyattsville (MD); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Washington Metropolitan Area Transit Authority (WMATA) is seeking a Project Manager (Non-Technical) to lead strategic initiatives enhancing customer experiences through digital products and service information. The role involves coordinating with multiple teams, managing budgets, and delivering complex programs across the agency.

Responsibilities include planning, monitoring, and executing projects from conception through completion, while maintaining clear communication with leadership and

Qualifikationen

• Bachelor’s Degree in Business Administration, Business Management or related field.
• Seven (7) years of progressively responsible experience analyzing business problems and coordinating business improvement projects in a large-scale organization.
• Demonstrated experience in developing, managing, and implementing complex, high-profile projects and programs.

Aufgaben

• Performs a wide range of project, programs and policy development duties, including conducting detailed issue and data analyses, framing recommendations and options for executive consideration, developing detailed project and program plans, leading project and program implementation efforts and assessing impacts and results.
• Oversees all aspects of a project over the entire project life-cycle. Sets deadlines, assigns responsibilities, monitors and summarizes progress of project in order to affirm a precise delivery timeframe.
• Develops in-depth familiarity with functional/business scope and project objectives.
• Develops, coordinates and monitors the implementation and effectiveness of viable strategic plans pertaining to assigned projects or programs.
• Reviews and responds or coordinates responses to high-profile, complex, and politically sensitive executive correspondence, including inquiries from federal, state, regional, and local government officials, Board of Directors, and the general public.
• Assists in the development, implementation and oversight of departmental policies, procedures and policy instructions, regulations, goals, long-range strategies, and outreach initiatives.
• Serves as liaison between offices within or outside of the department to ensure expeditious resolution to issues and provide necessary resources to appropriate customers.
• Develops, implements, and executes strategies, processes, and best practices which effectively address Authority-wide business goals.
• Responsible and accountable for developing and submitting a realistic and reasonable project budget and for issuing appropriate progress reports as required to record the project's advancements or delays. The report shall include a register of completed tasks, all payments issued and any problems causing delays, redirection of focus or that impacts project delivery timeline or strategy. A progress report will be provided to OMBS as well as the program's front office (ELT member) as required.
• Responsible for cost allocation to appropriate projects and for the timely and accurate review and approval of applicable invoices.

Kenntnisse

Communication

Team building

Creative problem solving

Client relations

Office & PM tools

PM prioritization

Budget & resource planning

Reporting & documentation

Ausbildung

Bachelor’s Degree in Business Administration or related field

Tools

MS Project

PeopleSoft

SAP

Maximo

Trapeze

Jobbeschreibung

Washington Metropolitan Area Transit Authority (WMATA) is seeking a Project Manager (Non-Technical) to lead strategic initiatives enhancing customer experiences through digital products and service information. The role involves coordinating with multiple teams, managing budgets, and delivering complex programs across the agency.

Responsibilities include planning, monitoring, and executing projects from conception through completion, while maintaining clear communication with leadership and