Strategic Project Leader (Non-Technical)

Washington Metropolitan Area Transit Authority; Gaithersburg (MD); On-site; USD 90,000 - 135,000; Full time

Job summary

Washington Metropolitan Area Transit Authority (WMATA) is seeking a Project Manager (Non-Technical) to lead strategic initiatives improving how customers plan trips, manage accounts, and access service information. You will partner with departments to deliver mobile apps, web modernization, and digital fare products affecting millions of rider interactions.

The role emphasizes strong budgeting, executive reporting, and cross‑functional collaboration across a complex public service environment.

Qualifications

• Bachelor’s degree in Business Administration, Business Management, or related field.
• Seven years of progressively responsible experience analyzing business problems and coordinating business improvement projects in a large-scale organization.
• Demonstrated experience in developing, managing, and implementing complex, high-profile projects and programs.

Responsibilities

• Performs a wide range of project, programs and policy development duties, including conducting detailed issue and data analyses, framing recommendations and options for executive consideration, developing detailed project and program plans, leading project and program implementation efforts and assessing impacts and results.

Skills

Communication

Team building

Problem solving

Attention to detail

Client relations

MS Office

MS Project

Budget analysis

Reporting

Education

Bachelor's degree in Business Administration/Business Management

Tools

MS Office Suite

MS Project

PeopleSoft

SAP

Maximo

Trapeze

Job description

Washington Metropolitan Area Transit Authority (WMATA) is seeking a Project Manager (Non-Technical) to lead strategic initiatives improving how customers plan trips, manage accounts, and access service information. You will partner with departments to deliver mobile apps, web modernization, and digital fare products affecting millions of rider interactions.

The role emphasizes strong budgeting, executive reporting, and cross‑functional collaboration across a complex public service environment.