Strategic Partnerships Manager, Mortgage Fintech

Figure Lending; Oregon; Hybrid; USD 96,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with commuter benefits

RSU equity

Paid holidays and PTO

Education reimbursement

Job summary

Figure Technology Solutions, Inc. in the United States is hiring a Licensed Partnerships Account Manager to lead private-label lending partner relationships across mortgage, banking, and fintech sectors.

You will manage performance, translate data into recommendations, guide integrations, and collaborate with finance, legal, product, marketing, credit, and technical teams to drive growth and measurable results.

Qualifications

• 3+ years of experience in enterprise customer success, relationship management, or account management.
• High technical aptitude to learn Figure's applications and mortgage workflows.
• Strong written and verbal communication and relationship-building skills.
• Solutions-oriented with ability to translate data into actionable insights.
• Proven track record of meeting/exceeding targets.
• Excellent organizational skills and attention to detail.
• Willingness to travel up to 15%.
• Experience in mortgage, blockchain, and/or fintech is a plus.

Responsibilities

• Manage relationships with key private-label lending partners across mortgage, banking, and fintech.
• Track and interpret performance metrics to identify trends, opportunities, and risks.
• Collaborate with finance, legal, product, marketing, credit, and technical teams to support partner needs.
• Guide partners through integration, implementation, and ongoing adoption initiatives.
• Lead QBRs and partner discussions that tie goals to measurable outcomes.
• Serve as a trusted advisor for partner leadership with strategic recommendations.
• Support escalations and coordinate with internal teams to drive resolutions.
• Identify opportunities to increase engagement, expand use cases, and grow revenue.
• Maintain strong CRM hygiene, operational consistency, and clear partner documentation.
• Represent partnerships at events and strengthen relationships.

Skills

Partner management

Data analysis

Cross-functional collaboration

CRM proficiency

Communication skills

Mortgage domain knowledge

Travel readiness

Job description

Figure Technology Solutions, Inc. in the United States is hiring a Licensed Partnerships Account Manager to lead private-label lending partner relationships across mortgage, banking, and fintech sectors.

You will manage performance, translate data into recommendations, guide integrations, and collaborate with finance, legal, product, marketing, credit, and technical teams to drive growth and measurable results.