Strategic Partner Success Manager

SupportFinity™; Washington; On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Paid time off

Commissions & equity

Diversity & inclusion

401k match

Life insurance

Parental leave

Collaborative culture

Job summary

Sayari seeks a Partner Success Manager to act as the operational engine of the partner program. You will manage day-to-day activities for 60+ partners, build trust-based relationships, and drive efficiency to scale bookings toward $7M.

You will work cross-functionally across Sales, Marketing, Legal, and Finance to streamline operations and identify expansion opportunities aligned with Sayari's mission.

Qualifications

• Proven ability to build trust-based relationships through active listening and thoughtful engagement.
• Experience in SaaS or data sales with an understanding of complex data licensing.
• Comfort operating in ambiguous, high-growth environments with a bias for action.
• Strong data literacy and ability to use data to drive decisions and strategy.
• Demonstrated ownership mindset and adaptability.
• Proficiency with Salesforce and maintaining high data integrity.
• Exceptional cross-functional collaboration skills.

Responsibilities

• Proactively monitor receivables to protect margin and program health.
• Identify strategic expansion opportunities within the partner portfolio.
• Own deal registration and SOW management processes.
• Coordinate and deliver partner enablement programs to drive adoption and effectiveness.
• Collaborate with Direct Sales, Marketing, Legal, and Finance to resolve bottlenecks.
• Manage partner renewals and maintain high retention across the ecosystem.
• Provide regular internal reporting on partner usage, performance, and health metrics.
• Maintain and curate partner content across Slack, Sayari Academy, and Digital Sales Rooms.

Skills

Active listening

SaaS sales

Data licensing

Data literacy

Ownership mindset

Cross-functional collaboration

Tools

Salesforce

Job description

Sayari seeks a Partner Success Manager to act as the operational engine of the partner program. You will manage day-to-day activities for 60+ partners, build trust-based relationships, and drive efficiency to scale bookings toward $7M.

You will work cross-functionally across Sales, Marketing, Legal, and Finance to streamline operations and identify expansion opportunities aligned with Sayari's mission.