Partner Success Manager

SupportFinity™; Washington; On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Paid time off

Commissions & equity

Diversity & inclusion

401k match

Life insurance

Parental leave

Collaborative culture

Job summary

Sayari seeks a Partner Success Manager to act as the operational engine of the partner program. You will manage day-to-day activities for 60+ partners, build trust-based relationships, and drive efficiency to scale bookings toward $7M.

You will work cross-functionally across Sales, Marketing, Legal, and Finance to streamline operations and identify expansion opportunities aligned with Sayari's mission.

Qualifications

• Proven ability to build trust-based relationships through active listening and thoughtful engagement.
• Experience in SaaS or data sales with an understanding of complex data licensing.
• Comfort operating in ambiguous, high-growth environments with a bias for action.
• Strong data literacy and ability to use data to drive decisions and strategy.
• Demonstrated ownership mindset and adaptability.
• Proficiency with Salesforce and maintaining high data integrity.
• Exceptional cross-functional collaboration skills.

Responsibilities

• Proactively monitor receivables to protect margin and program health.
• Identify strategic expansion opportunities within the partner portfolio.
• Own deal registration and SOW management processes.
• Coordinate and deliver partner enablement programs to drive adoption and effectiveness.
• Collaborate with Direct Sales, Marketing, Legal, and Finance to resolve bottlenecks.
• Manage partner renewals and maintain high retention across the ecosystem.
• Provide regular internal reporting on partner usage, performance, and health metrics.
• Maintain and curate partner content across Slack, Sayari Academy, and Digital Sales Rooms.

Skills

Active listening

SaaS sales

Data licensing

Data literacy

Ownership mindset

Cross-functional collaboration

Tools

Salesforce

Job description

About Sayari:
Sayari is a venture-backed and founder-led global corporate data provider and commercial intelligence platform that serves financial institutions, legal and advisory service providers, multinationals, journalists, and governments. Thousands of analysts and investigators in over 30 countries rely on our products to safely conduct cross-border trade, research front-page news stories, confidently enter new markets, and prevent financial crimes such as corruption and money laundering.

Our company culture is defined by a dedication to our mission of using open data to prevent illicit commercial and financial activity, a passion for finding novel approaches to complex problems, and an understanding that diverse perspectives create optimal outcomes. We embrace cross-team collaboration, encourage training and learning opportunities, and reward initiative and innovation. If you like working with supportive, high-performing, and curious teams, Sayari is the place for you.

POSITION DESCRIPTION

The Partner Success Manager is the operational engine and strategic glue of the Sayari partner program. This role centralizes the day-to-day management of over 60 partners to ensure exceptional service and revenue growth. You will be responsible for building trust-based relationships and driving the efficiency required to scale our partner ecosystem to over $7M in bookings. You will work cross-functionally to streamline operations and proactively identify expansion opportunities that fuel Sayari's mission.

JOB RESPONSIBILITIES

• Proactively monitor and manage receivables to ensure program health and margin protection.
• Identify and bubble up strategic expansion opportunities within the partner portfolio.
• Own the deal registration and Statement of Work (SOW) management processes.
• Coordinate and deliver partner enablement programs to drive adoption and effectiveness.
• Collaborate cross-functionally with Direct Sales, Marketing, Legal, and Finance to resolve bottlenecks.
• Manage partner agreement renewals and ensure high retention rates across the ecosystem.
• Provide regular internal reporting on partner usage, performance, and health metrics.
• Maintain and curate partner content across Slack, Sayari Academy, and Digital Sales Rooms.

Skills & Experience

Required Skills & Experience:

• Proven ability to build trust-based relationships through active listening and thoughtful engagement.
• Experience in SaaS or data sales with an understanding of complex data licensing.
• High level of comfort operating in ambiguous, high-growth environments with a bias for action.
• Strong data literacy and the ability to use data to drive decision-making and partner strategy.
• Demonstrated history of Empowered Ownership and Intentional Adaptability.
• Proficiency with Salesforce and a commitment to maintaining high data integrity.
• Exceptional cross-functional collaboration skills.

Desired Skills & Experience:

• Experience transitioning accounts or functions from distributed teams into a centralized model.
• Familiarity with Digital Sales Rooms and partner enablement platforms.
• Aspirations to grow into a Partner Channel Manager role.

The target base salary for this position is $100,000-$110,000 plus commission and equity. Final offer amounts are determined by multiple factors, including location, local market variances, candidate experience and expertise, internal peer equity, and may vary from the amounts listed above.

Benefits

• 100% fully paid medical, vision, and dental for employees and their dependents
• Generous time off; we observe all US federal holidays, close our office for a winter break (12/24-12/31), in addition to granting 18 PTO days and 10 sick days
• Outstanding compensation package; competitive commissions for revenue roles and bonuses for non-revenue positions
• A strong commitment to diversity, equity, and inclusion
• Eligibility to participate in additional benefits such as 401k match up to 5%, 100% paid life insurance (up to $100,000 coverage), and parental leave
• A collaborative and positive culture - your team will be as smart and driven as you
• Limitless growth and learning opportunities

Sayari is an equal opportunity employer and strongly encourages diverse candidates to apply. We believe diversity and inclusion mean our team members should reflect the diversity of the United States. No employee or applicant will face discrimination or harassment based on race, color, ethnicity, religion, age, gender, gender identity or expression, sexual orientation, disability status, veteran status, genetics, or political affiliation. We strongly encourage applicants of all backgrounds to apply.

Pay Range

$100,000—$110,000 USD