Remote Partner Success Strategist

Payabli; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Stock options

Flexible PTO

Medical, dental, and vision insurance

401K with company match

Education fund

Fully remote work environment

Job summary

Payabli is seeking a Partner Success Manager to be the north star for our partners—guiding post‑integration journeys and maximizing value from Payabli's payments platform.

You will own a portfolio of partner accounts, build executive relationships, drive platform adoption, monitor success metrics, and collaborate with Product, Engineering, Sales, and Operations to ensure long‑term growth.

Qualifications

• 3-5+ years in Client Success, Account Management, or Strategic Partnership roles in payments/fintech/SaaS.
• Proven track record managing high-value accounts with retention and growth.
• Solid understanding of payment processing, merchant services, fintech ecosystems.
• Exceptional relationship-building with executive stakeholders.
• Excellent written and verbal communication; ability to simplify complex concepts.
• Strong analytical and problem-solving with data-driven decisions.
• Proficient in CRM platforms, CS tools, Excel, and BI software.
• Self-starter who works independently in a fast-paced environment.

Responsibilities

• Own post-integration partner accounts and serve as trusted advisor.
• Build consultative relationships with executives, product leaders, and tech teams.
• Develop success plans aligning partner objectives with Payabli's roadmap.
• Drive adoption via training, feature rollouts, and strategic touchpoints.
• Conduct regular business reviews and monitor key metrics.
• Collaborate with Sales on renewals and expansions.
• Monitor partner health indicators and address blockers.
• Synthesize partner feedback to inform product decisions.

Skills

Client Success

Account Management

Strategic Partnership

Payments / Fintech

Relationship Building

Communication

Data Analysis

CRM Tools

Cross-functional Collaboration

Independent / Self-starter

Tools

CRM platforms

Excel

BI software

Job description

Payabli is seeking a Partner Success Manager to be the north star for our partners—guiding post‑integration journeys and maximizing value from Payabli's payments platform.

You will own a portfolio of partner accounts, build executive relationships, drive platform adoption, monitor success metrics, and collaborate with Product, Engineering, Sales, and Operations to ensure long‑term growth.