Strategic Partner Success Manager

Clockworks Analytics; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

Clockworks Analytics seeks a Partner Account Manager in the United States to enable a dedicated group of partner accounts for the "powered by Clockworks" services. You will be a key contact driving strategic partnerships and scalable processes across engagement milestones.

You will balance technical discussions with business development, lead client meetings, and coach partners on platform adoption to accelerate growth and revenue opportunities.

Qualifications

• 5+ years of experience with smart buildings, facilities management, HVAC, mechanical or controls services.
• Experience in program and/or project management across multiple accounts.
• Experience providing sales/business support in a commercial context.
• Strong troubleshooting skills and ability to translate analytics into action.
• Excellent presentation and communication skills, including speaking to C-level audiences.

Responsibilities

• Work closely with the Director of Partner Success to build relationships with select partner accounts.
• Lead ongoing account management meetings, including agendas, follow-ups and action tracking.
• Support partners in developing and executing their Clockworks growth strategy.
• Identify untapped use cases and stakeholder groups to broaden adoption.
• Report on Engagement & Impact metrics for assigned partner accounts.
• Assist in creating Quarterly Business Reviews for leadership across Clockworks partner accounts.
• Provide consulting to help partners transform their service business using Clockworks.
• Equip assigned partners with program enablement materials and ensure they are familiar with them.
• Provide access to and coaching on the Clockworks platform for all partner users.
• Coordinate with Clockworks Project Coordinators to manage partner onboarding and other projects from kickoff through completion.
• Solicit product feedback and share it with the Clockworks product development team.
• Represent Clockworks at on-site partner meetings and industry events.

Skills

Partner management

Account management

Project management

Sales support

Communication

Public speaking

Microsoft Excel

PowerPoint

Power BI

Tools

Microsoft Excel

PowerPoint

Power BI

Job description

Clockworks Analytics seeks a Partner Account Manager in the United States to enable a dedicated group of partner accounts for the "powered by Clockworks" services. You will be a key contact driving strategic partnerships and scalable processes across engagement milestones.

You will balance technical discussions with business development, lead client meetings, and coach partners on platform adoption to accelerate growth and revenue opportunities.