Strategic Partner Delivery & Governance Lead

UKG; Boise (ID); On-site; USD 102,000 - 147,000; Full time

Job summary

UKG is seeking a Partner Delivery Manager to lead governance and delivery across partner projects. The role requires proactive project management, forecasting, and escalation handling in the HCM/WFM domain.

You will oversee project governance, weekly check-ins, go-live readiness, and partner enablement while building strong relationships with partners and internal teams. Travel up to 25% may be required.

Qualifications

• 5–8+ years in a Professional Services or Consulting environment.
• UKG Product knowledge (HCM/WFM) or similar industry product domain knowledge.
• Bachelor’s Degree in a related field required.

Responsibilities

• Govern project governance and act as escalation point on partner-delivered projects.
• Conduct weekly project check-ins to keep initiatives on track.
• Ensure go-live readiness and quality in partner-delivered deployments.
• Engage in product support through the Partner Experience Center as needed.
• Support scope and budget management within the UKG PSA system.
• Drive partner OSAT and reference ability through data-driven reviews.

Skills

Professional Services experience

Product knowledge (HCM/WFM)

Travel up to 25%

Interpersonal communication

SaaS business acumen

Technical concept articulation

Education

Bachelor’s Degree in related field

Tools

PSA system

Job description

UKG is seeking a Partner Delivery Manager to lead governance and delivery across partner projects. The role requires proactive project management, forecasting, and escalation handling in the HCM/WFM domain.

You will oversee project governance, weekly check-ins, go-live readiness, and partner enablement while building strong relationships with partners and internal teams. Travel up to 25% may be required.