Strategic Packaging Engineer & Key Account Lead

Epeusa; Hayward (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

EPE USA is seeking a highly motivated Key Account Manager / Packaging Engineer in the Bay Area to support a strategic customer. This hybrid role blends account management with hands-on packaging engineering and project management.

Responsibilities include leading packaging design and development, collaborating with customers, and driving improvements that balance protection, cost, and sustainability. Located in Hayward, CA, this role requires travel to customer sites as needed and offers a

Qualifications

• Bachelor's degree in packaging or related field.
• 3–5 years of experience in packaging engineering, manufacturing engineering, technical account management, or related field.
• Protective packaging experience and customer-facing engineering experience are highly preferred.
• Ability to travel to customer facilities and EPE locations as needed.

Responsibilities

• Serve as the primary point of contact for a key customer, building strong relationships and ensuring exceptional service.
• Design, develop, evaluate, and optimize packaging solutions based on customer product requirements, protection needs, cost objectives, and manufacturing capabilities.
• Create and modify packaging designs, technical drawings, and prototypes using CAD software.
• Manage packaging development projects from initial customer requirements through design, prototyping, testing, approval, and production implementation.
• Provide technical support during packaging implementation, production, and troubleshooting.
• Recommend design improvements that increase product protection, packaging performance, sustainability, and operational effectiveness.
• Develop a thorough understanding of the customer's products, packaging requirements, operational processes, and business objectives.
• Maintain awareness of customer business trends, competitive activity, and future programs that may affect assigned accounts.

Skills

Packaging engineering

Customer-facing engineering

Education

Bachelor's degree in Packaging Engineering, Mechanical Engineering, or a related technical field

Tools

CAD software

Job description

EPE USA is seeking a highly motivated Key Account Manager / Packaging Engineer in the Bay Area to support a strategic customer. This hybrid role blends account management with hands-on packaging engineering and project management.

Responsibilities include leading packaging design and development, collaborating with customers, and driving improvements that balance protection, cost, and sustainability. Located in Hayward, CA, this role requires travel to customer sites as needed and offers a