Hybrid Key Account Manager & Packaging Engineer

EPE Global; Hayward (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

EPE USA in Hayward, CA seeks a Key Account Manager / Packaging Engineer to support a strategic Bay Area customer. This hybrid role combines key account management, hands-on packaging engineering, and technical project management.

You will design, develop, and optimize packaging solutions, manage projects from requirements to production, and work directly with customers, traveling as needed. Strong relationship-building and problem-solving are essential.

Qualifications

• Bachelor's degree in Packaging Engineering, Mechanical Engineering, or equivalent.
• 3–5 years of packaging engineering, manufacturing engineering, or technical account mgmt.
• Protective packaging experience and customer-facing engineering preferred.
• Ability to travel to customer facilities and EPE locations.

Responsibilities

• Serve as the primary point of contact for a key customer, building strong relationships and ensuring exceptional service.
• Design, develop, evaluate, and optimize packaging solutions based on customer product requirements, protection needs, cost objectives, and manufacturing capabilities.
• Create and modify packaging designs, technical drawings, and prototypes using CAD software.
• Manage packaging development projects from initial customer requirements through design, prototyping, testing, approval, and production implementation.
• Provide technical support during packaging implementation, production, and troubleshooting.
• Recommend design improvements that increase product protection, packaging performance, sustainability, and operational effectiveness.
• Develop a thorough understanding of the customer's products, packaging requirements, operational processes, and business objectives.
• Maintain awareness of customer business trends, competitive activity, and future programs that may affect assigned accounts.

Skills

Initiative

Curiosity

Accountability

Teamwork

Positive attitude

Education

Bachelor's degree in Packaging Engineering, Mechanical Engineering, or related field

Tools

CAD software

Job description

EPE USA in Hayward, CA seeks a Key Account Manager / Packaging Engineer to support a strategic Bay Area customer. This hybrid role combines key account management, hands-on packaging engineering, and technical project management.

You will design, develop, and optimize packaging solutions, manage projects from requirements to production, and work directly with customers, traveling as needed. Strong relationship-building and problem-solving are essential.