Strategic Ops & Process Improvement Associate

JPMorgan Chase & Co.; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Strategy & Process Improvement Associate in New York, NY, with operational scope across global functions.

You will impact operating models, employee and client experiences, and the firm’s bottom line by partnering with senior leaders on high-impact initiatives, including AI adoption and process streamlining. Roles are structured like consulting teams with cross-functional collaboration.

Qualifications

• 2.5+ years of experience with a top-tier management consulting firm, internal consulting organization, or corporate strategy team.
• Strong problem-solving and issue identification skills.
• Skills gathering, analyzing, and synthesizing data from multiple sources using Excel.

Responsibilities

• Own a well-scoped workstream within a project from start to finish.
• Develop project content and actively participate in problem-solving sessions.
• Gather, model, and analyze data to test hypotheses and identify trends.
• Produce presentation materials summarizing findings and recommendations for senior leaders.
• Help guide client interviews to define business pain points and opportunities.
• Collaborate with stakeholders to refine recommended solutions.
• Build strong relationships with internal clients and colleagues.
• Manage deadlines, escalate issues as needed, and learn through apprenticeship.

Skills

Problem solving

Data analysis

Workstream management

Tools

Excel

Job description

JPMorgan Chase & Co. is seeking a Strategy & Process Improvement Associate in New York, NY, with operational scope across global functions.

You will impact operating models, employee and client experiences, and the firm’s bottom line by partnering with senior leaders on high-impact initiatives, including AI adoption and process streamlining. Roles are structured like consulting teams with cross-functional collaboration.