Strategic Process Improvement Associate

Testing Site - JPMC; New York (NY); On-site; USD 95,000 - 140,000; Full time

Job summary

JPMorganChase is seeking a Strategy & Process Improvement Associate in New York to join the CAO S&PI team. You will work on high-impact strategy projects across global operations, leveraging a hypothesis-driven approach to improve operating models and experiences for employees and clients.

The role mirrors consulting methods with small teams in NYC and Dallas, emphasizing problem solving, data analysis, and stakeholder collaboration to deliver actionable recommendations.

Qualifications

• 2.5+ years of experience with a top-tier management consulting firm, internal consulting organization, or corporate strategy team.
• Strong problem-solving and issue identification skills.
• Skills gathering, analyzing, and synthesizing data from multiple sources using Excel.

Responsibilities

• Own a well-scoped workstream within a project, which could span process improvement, organizational change, and functional strategy efforts.
• Develop project-specific content and domain knowledge quickly.
• Gather, model, and analyze data to test hypotheses, identifying trends and key insights.
• Produce presentation materials to summarize findings and recommendations and influence senior leaders.
• Help guide client interviews to gather baseline information and work with internal client teams to define business pain points and opportunities.
• Work closely with stakeholders to develop and refine recommended solutions to address issues.
• Establish excellent relationships with internal clients and colleagues.
• Manage workstream deadlines and timeframes, proactively escalating issues as needed.
• Be receptive to coaching and feedback via apprenticeship model.
• Collaborate effectively with project Vice President, Analysts, and Associates to drive the project to completion.

Skills

Problem solving

Data analysis

Excel

Tools

Excel

Job description

JPMorganChase is seeking a Strategy & Process Improvement Associate in New York to join the CAO S&PI team. You will work on high-impact strategy projects across global operations, leveraging a hypothesis-driven approach to improve operating models and experiences for employees and clients.

The role mirrors consulting methods with small teams in NYC and Dallas, emphasizing problem solving, data analysis, and stakeholder collaboration to deliver actionable recommendations.