Strategic Process Transformation Associate I

Testing Site - JPMC; Columbus (OH); On-site; USD 75,000 - 120,000; Full time

Job summary

JPMorgan Chase's Performance Consulting group seeks an Internal Strategy and Process Consulting Associate I to partner with leaders across the firm, driving strategy, operating model design, and AI-enabled process improvements.

You will analyze data, craft narratives, lead stakeholder interviews, and deliver actionable recommendations while expanding your expertise in AI foundations and digital tooling to enhance efficiency, reduce risk, and create sustainable value.

Qualifications

• Professional work or internship experience with a proven track record of developing strategic business recommendations or improvements that deliver measurable results.
• Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and communication skills.
• Demonstrated proficiency in data analytics, with experience in interpreting models and diagrams to communicate data requirements and assets.
• Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges.
• Experience in contributing to a team culture, with a focus on working with diverse teams with varied experiences, skills, and backgrounds.
• Experienced in creating presentations, both written and verbal.
• Self-motivated and executes deliverables with speed and precision.
• Ability to travel up to 10%.

Responsibilities

• Break down complex problems using hypothesis-driven thinking and analysis to develop insights and actionable recommendations.
• Manage and lead project work and contribute to enhancing team / organization culture.
• Help develop and, in some cases, deliver presentations to stakeholders, focusing on actionable insights and strategic value. Proactively address questions and concerns, establishing yourself as a trusted advisor and thought partner.
• Collaborate with project teams to conduct stakeholder interviews, develop frameworks, and generate insights that inform process optimization, organizational transformation, and functional strategy development efforts.
• Analyze and visualize key business processes, identifying inefficiencies and areas for improvement using data analytics.
• Develop and implement process improvement initiatives, prioritizing simplification, automation, and the integration of digital tools to enhance operational efficiency and effectiveness.
• Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, Champion a culture of innovation, agility, and continuous improvement across the organization.
• Support the team on driving storytelling skills to effectively communicate complex process improvement concepts and data to diverse audiences, fostering understanding and retention of the core message.
• Take ownership and accountability of assigned work, managing all aspects from planning to execution, and ensuring delivery of high-quality outcomes within established timelines.

Skills

Strategic thinking

Analytical skills

Data analytics

Presentation skills

Communication

Travel up to 10%

Tools

AI tools

LLM

NLP

Job description

JPMorgan Chase's Performance Consulting group seeks an Internal Strategy and Process Consulting Associate I to partner with leaders across the firm, driving strategy, operating model design, and AI-enabled process improvements.

You will analyze data, craft narratives, lead stakeholder interviews, and deliver actionable recommendations while expanding your expertise in AI foundations and digital tooling to enhance efficiency, reduce risk, and create sustainable value.