Strategic Process Improvement Associate

Aumni; Plano (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

JPMorganChase is seeking an Associate for the Strategy & Process Improvement team to advance operating models and client experience through hypothesis-driven problem solving. The role spans global operations and firmwide initiatives, with teams of 2–4 and project durations up to six months, located across NYC and Dallas.

Responsibilities include leading a scoped workstream, modeling data, and delivering strategic recommendations to senior leadership.

Qualifications

• 2.5+ years of experience with a top-tier management consulting firm, internal consulting organization, or corporate strategy team.
• Strong problem-solving and issue identification skills.
• Skills gathering, analyzing, and synthesizing data from multiple sources using Excel.
• Ability to manage key elements of a workstream to completion, escalating and seeking help where necessary.
• Financial services background is preferred, but not mandatory.

Responsibilities

• Own a well-scoped workstream within a project, which could span process improvement, organizational change, and functional strategy efforts.
• Develop project-specific content and domain knowledge quickly and actively participate in team problem-solving sessions.
• Gather, model, and analyze data to test hypotheses, identifying trends and key insights.
• Produce presentation materials to summarize findings and recommendations and influence senior leaders.
• Help guide client interviews to gather baseline information and work with internal client teams to define business pain points and opportunities.
• Work closely with stakeholders to develop and refine recommended solutions to address issues.
• Establish excellent relationships with internal clients and colleagues.
• Manage workstream deadlines and timeframes, proactively escalating issues as needed.
• Be receptive to coaching and feedback via apprenticeship model.
• Collaborate effectively with project Vice President, Analysts, and Associates to drive the project to completion.

Skills

Problem solving

Data analysis

Workstream management

Tools

Excel

Job description

JPMorganChase is seeking an Associate for the Strategy & Process Improvement team to advance operating models and client experience through hypothesis-driven problem solving. The role spans global operations and firmwide initiatives, with teams of 2–4 and project durations up to six months, located across NYC and Dallas.

Responsibilities include leading a scoped workstream, modeling data, and delivering strategic recommendations to senior leadership.