Strategic Operations & Transformation Director

ADP; Roseland (NJ); On-site; USD 123,000 - 304,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement match

Wellness program

Paid time off

Job summary

ADP is seeking a Director, Strategy, Operations & Transformation within the Global Product and Technology group. You will partner with GPT leadership to define multi-year strategy, streamline operations, and drive enterprise-scale programs across product, technology, and innovation functions.

In this role, you will lead cross-functional workstreams, develop executive-ready insights, and champion execution discipline. The position offers competitive compensation and comprehensive benefits.

Qualifications

• 6–8+ years of progressive experience in strategy, operations, transformation, or related fields within technology-driven organizations.
• At least 3–5 years of management consulting experience (MBB, Big Four, or equivalent) or significant internal strategy experience.

Responsibilities

• Support development and execution of GPT’s multi-year strategy and annual priorities.
• Conduct market, competitive, and internal performance research and analysis.
• Develop executive-ready insights, narratives, and presentations.
• Contribute to shaping GPT’s future-of-work vision and strategic direction.
• Lead workstreams within GPT-wide strategic initiatives and transformation programs.
• Manage project scopes, milestones, KPIs, and delivery plans.
• Identify operational challenges and propose structured solutions.
• Facilitate cross-functional alignment and ensure successful implementation.
• Build dashboards, KPIs, scorecards, and operational insights for leadership.
• Identify inefficiencies and recommend workflow and process improvements.
• Strengthen coordination across Product, Technology, Data Solutions, Ventures, Innovation Labs, and Marketplace teams.
• Produce high-quality executive briefs, business cases, and program updates.
• Influence without authority to drive clarity and alignment across diverse teams.
• Proactively escalation of risks, dependencies, and barriers.

Skills

Strategy & operations

Transformation programs

Cross-functional leadership

Executive communication

Data-driven decision making

Stakeholder management

Education

Bachelor's degree in business/tech

MBA preferred

Tools

Cloud AI tools

Job description

ADP is seeking a Director, Strategy, Operations & Transformation within the Global Product and Technology group. You will partner with GPT leadership to define multi-year strategy, streamline operations, and drive enterprise-scale programs across product, technology, and innovation functions.

In this role, you will lead cross-functional workstreams, develop executive-ready insights, and champion execution discipline. The position offers competitive compensation and comprehensive benefits.