Strategic Operations & Systems Leader (ERP/CRM)

Galaxy-Lifts-2; Mabank (TX); Presencial; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Subsidized healthcare

401k matching

Paid time off

10 paid holidays

Descripción de la vacante

Galaxy Lifts seeks a skilled Business Operations & Systems Manager to optimize operations through scalable processes and integrated systems. You will own ERP, CRM, WMS, reporting, automation, and related platforms, ensuring disciplined execution across the business.

You will lead cross-functional initiatives, develop SOPs, and drive data-driven decision-making, partnering with Finance and department heads to enable growth from current levels toward higher revenue, margins, and operational

Formación

• Experience leading ERP/CRM/WMS implementations in manufacturing or distribution.
• Strong data governance and KPI development.
• Excellent cross-functional communication and problem-solving.

Responsabilidades

• Evaluate end-to-end workflows across departments to identify gaps and opportunities for automation.
• Lead process-mapping sessions and document current and future-state workflows.
• Develop and maintain SOPs, approvals, and accountability standards.
• Own ERP, CRM, WMS, and related enterprise systems including vendor selection and data migration.
• Lead full-cycle system implementations from requirements to go-live and optimization.
• Build integrations between ERP, CRM, WMS, e-commerce, finance, and reporting platforms.
• Develop dashboards and reporting structures for leadership visibility on key metrics.
• Partner with finance and department leaders to improve budgeting and cost visibility.
• Establish master data standards, permissions, and data quality controls.

Conocimientos

Process mapping

ERP/CRM/WMS ownership

Dashboards & reporting

Cross-functional collaboration

Analytical skills

Educación

Bachelor's degree in Business Administration, Information Systems, or related field

Herramientas

NetSuite

HubSpot

WMS platforms

BI tools (Power BI/Tableau)

Workflow automation

Descripción del empleo

Galaxy Lifts seeks a skilled Business Operations & Systems Manager to optimize operations through scalable processes and integrated systems. You will own ERP, CRM, WMS, reporting, automation, and related platforms, ensuring disciplined execution across the business.

You will lead cross-functional initiatives, develop SOPs, and drive data-driven decision-making, partnering with Finance and department heads to enable growth from current levels toward higher revenue, margins, and operational