Senior ERP & Systems Integration Leader

Diamond-Mower; Sioux Falls (SD); On-site; USD 120,000 - 170,000; Full time

Job summary

Diamond Mowers seeks a Senior Business Systems Leader to own ERP and core business systems, ensuring they meet organizational and customer needs. You will lead system integration, APIs, and automation, partnering with functional teams to deliver practical technology solutions that drive measurable business value.

Reporting to the VP of IT, you will champion standardized processes, governance, and user training, while guiding vendors and internal teams to optimize information flow and system

Qualifications

• Bachelor's degree in IT/CS/Business/Engineering or related field preferred.
• 5+ years of experience with ERP, business applications, systems integration, or related area.
• Experience with ERP/MRP systems in a manufacturing environment strongly preferred.
• Experience administering or managing ERP and business applications, including system configuration, user access, workflows, and reporting.
• Demonstrated experience with system integrations, APIs, data flows, or workflow automation.
• Experience managing software vendors and technology projects.
• Strong understanding of business processes across Finance, Sales, Operations, and Supply Chain.
• Strong analytical and problem-solving skills.
• Ability to communicate effectively with both technical and non-technical audiences.
• Must be action oriented with a strong sense of urgency.

Responsibilities

• Serve as the primary owner and first point of contact for business application questions and issues involving CSI, Salesforce, Shopify, and related business applications.
• Ensure systems are reliable, effective, and aligned with business requirements.
• Establish priorities for system enhancements, upgrades, and improvements.
• Maintain appropriate system documentation, configuration, and governance.
• Ensure users are trained on and consistently follow approved processes, standard work, and data requirements.
• Create and maintain procedures, work instructions, configuration records, data definitions, knowledge articles, and other application documentation.
• Lead integration of ERP and other business systems.
• Identify opportunities to improve the flow of information between systems.
• Define requirements for APIs, interfaces, and automated data flows.
• Partner with the Software/Application Developer and external providers on integration, automation, and application solutions.
• Ensure integrations are reliable, maintainable, and aligned with the overall technology architecture.
• Identify opportunities to eliminate manual processes and improve workflows through technology.
• Lead automation initiatives that improve efficiency, accuracy, and access to information.
• Work with functional teams to understand current processes and identify improvement opportunities.
• Evaluate whether existing systems can be better utilized before adding new technology.
• Measure the effectiveness and business impact of system and process improvements.
• Define and maintain clear ownership between IT systems and functional business processes, with the Sr. Business Systems Leader accountable for technology, system configuration, training, and standard system processes, and functional leaders accountable for business processes, requirements, and outcomes.
• Partner with functional Business Analysts to translate business requirements into practical technology solutions.
• Help prioritize system enhancements based on business value, urgency, and available resources.
• Ensure technology solutions support standardized and efficient business processes.
• Own system training and adoption, ensuring users understand and consistently follow approved system processes and data requirements.
• Develop and maintain training materials, standard work, work instructions, and knowledge resources for core business systems.
• Serve as a trusted business partner and technology resource to functional leaders.
• Lead business-system projects from requirements through implementation and stabilization.
• Manage relationships with ERP, software, integration, and other business-system vendors.
• Coordinate internal resources, external partners, and functional stakeholders.
• Establish project priorities, timelines, and deliverables.
• Hold vendors and implementation partners accountable for performance and results.

Skills

Analytical thinking

Communication

Business acumen

Action orientation

Travel readiness

Education

Bachelor's degree in IT/CS/Business/Engineering

Tools

Salesforce

Shopify

ERP/MRP systems

Job description

Diamond Mowers seeks a Senior Business Systems Leader to own ERP and core business systems, ensuring they meet organizational and customer needs. You will lead system integration, APIs, and automation, partnering with functional teams to deliver practical technology solutions that drive measurable business value.

Reporting to the VP of IT, you will champion standardized processes, governance, and user training, while guiding vendors and internal teams to optimize information flow and system