Strategic Operations Leader for Growth & BI

Clarity Output Solutions; North Carolina; On-site; USD 150,000 - 210,000; Full time

Job summary

mPulse Mobile is seeking a Director of Operations to drive operational excellence and strategic alignment across the organization. You will collaborate with leadership to develop and manage strategic plans that align with company-wide goals and foster cross-functional collaboration.

The Director will lead and support initiatives aimed at enhancing operational efficiency, customer retention, and organizational transformation.

Qualifications

• Bachelor's degree in Business, Operations, Data Analytics, or related field.
• 7+ years in strategic operations, business transformation, or management consulting.
• Strong leadership and cross-functional collaboration skills.
• Experience with data analytics and BI practices.

Responsibilities

• Collaborate on strategic plans aligning with company goals.
• Lead cross-functional projects to improve efficiency and transformation.
• Enhance BI practices to support decision-making.
• Refine pricing strategies and manage whitespace/cross-sell initiatives.
• Develop and mentor Strategy & Operations team.
• Support acquisition activities and post-merger integration.

Skills

Strategic planning

Cross-functional leadership

Data analysis

BI tools

Project management

Acquisition integration

Communication

Education

Bachelor's degree in Business/Operations/Data Analytics

Tools

Tableau

Power BI

Agile/Scrum

Job description

mPulse Mobile is seeking a Director of Operations to drive operational excellence and strategic alignment across the organization. You will collaborate with leadership to develop and manage strategic plans that align with company-wide goals and foster cross-functional collaboration.

The Director will lead and support initiatives aimed at enhancing operational efficiency, customer retention, and organizational transformation.