Head of Operations & Growth

Client Accelerators; United States; Remote; USD 126,000 - 154,000; Full time

Benefits offered by this job

Unlimited PTO

Healthcare benefits

Training materials and development

Job summary

Client Accelerators is seeking a Director of Operations to architect scalable operating systems and lead cross-functional departments. You will design the governance, dashboards, and cadence that ensure predictable execution and profitable growth.

You will partner with the CEO to translate strategy into measurable objectives, drive forecasting accuracy, and optimize resources, people processes, and performance management across the company.

Qualifications

• Proven ability to build and scale operational systems within a growing company.
• Strong financial acumen, including NOI, profitability, forecasting, operating leverage, and expense management.
• Demonstrated ability to lead department managers and hold senior team members accountable.
• Ability to translate strategic objectives into measurable operational plans and KPIs.
• Experience implementing dashboards, reporting systems, and company-wide performance management processes.
• Strong understanding of hiring, onboarding, performance management, and organizational design.
• Experience managing cross-functional projects and organizational change.

Responsibilities

• Build and own the company's operating system and scalable processes.
• Oversee Client Success, Creative Production, Revenue Operations, and Finance.
• Create systems, scorecards, cadences, and accountability structures for leaders.
• Ensure accurate financial forecasting and clear operational visibility.
• Translate vision into measurable plans and KPIs; drive implementation.

Skills

Strategic leadership

Financial acumen

KPIs & dashboards

Cross-functional coordination

Change management

People management

Job description

Client Accelerators is seeking a Director of Operations to architect scalable operating systems and lead cross-functional departments. You will design the governance, dashboards, and cadence that ensure predictable execution and profitable growth.

You will partner with the CEO to translate strategy into measurable objectives, drive forecasting accuracy, and optimize resources, people processes, and performance management across the company.