Strategic Operations Lead - Compliance & Growth

SBM Management Services, LP; Denver (CO); On-site; USD 63,000 - 77,000; Full time

Job summary

SBM Management Services, LP in Denver, CO is hiring an Operations Manager to direct programs and implement policy across assigned terminals, ensuring compliance with contracts and customer requirements.

You will plan schedules, supervise service personnel, conduct quality audits, manage budgets, and liaise with customers and contractors to drive efficiency and service quality.

The role requires a Bachelor’s degree and 2–5 years' related experience; travel may be required; bilingual a plus.

Qualifications

• Bachelor’s degree and 2–5 years of related experience.
• Strong leadership and communication skills.
• Experience planning schedules and budgeting in a facilities/operations environment.

Responsibilities

• Direct company programs and implement policy within assigned terminals to ensure compliance with contracts.
• Plan and develop work schedules to ensure adequate service and assign personnel to routes.
• Conduct quality audits and inspect facilities for safety, quality, and service standards.
• Assist with budgets, cost estimates, and contract-related documents; monitor labor hours and overhead.
• Maintain liaison with customers, clients, employees, and subcontractors to promote services and resolve issues.

Skills

Leadership

Budgeting

Project management

Operations management

Customer service

Safety compliance

Education

Bachelor’s degree in business, communications, or a related field

Job description

SBM Management Services, LP in Denver, CO is hiring an Operations Manager to direct programs and implement policy across assigned terminals, ensuring compliance with contracts and customer requirements.

You will plan schedules, supervise service personnel, conduct quality audits, manage budgets, and liaise with customers and contractors to drive efficiency and service quality.

The role requires a Bachelor’s degree and 2–5 years' related experience; travel may be required; bilingual a plus.