Operations Manager: Programs, Compliance & Growth

SBM Management Services, LP

Santa Clara (CA)

On-site

USD 90,000 - 95,000

Full time

6 days ago

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Job summary

SBM Management Services, LP is seeking an Operations Manager in Santa Clara, CA to lead programs and enforce company policy for contract compliance. The role requires directing service planning, budgeting, and scheduling while ensuring safety, quality, and efficiency.

Strong communication and team leadership are essential to manage cross-functional relations with customers, vendors, and staff. Responsibilities include developing work schedules, inventories control, audits, and coordinating with

Qualifications

Bachelor’s degree in business, communications, or related field with 2–5 years of experience.
Bilingual a plus is noted; strong verbal and written communication skills essential.
Customer service, problem solving, time management, project management, planning, and presentation abilities are required.

Responsibilities

Plan and develop work schedules to ensure adequate service.
Prepare schedules for service personnel and assign routes.
Inspect establishment for program compliance: safety, quality, and service.
Conduct quality audits to ensure work meets expectations.
Maintain inventories, supplies, and equipment; manage budgets and forecasts.
Coordinate contracts and documents with customers and subcontractors.
Communicate with customers, clients, and employees in real time about contract progress.
Travel as required for the position.