Strategic Onsite Manager: Client Delivery

The Adecco Group; Village of Old Westbury (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Holidays

Parental leave

Disability insurance

Commuter benefits

Job summary

The Adecco Group is seeking an Onsite Manager in the New York area to serve as the primary client contact for our programs, aligning with client business objectives and fostering a collaborative partnership.

You will drive the strategic evolution of the client program, direct daily recruitment activities, and monitor KPIs to ensure high service levels. Exceptional relationship-building and cross-functional leadership are essential to position teams for continued success.

Qualifications

• High school diploma or equivalent required.
• 5+ years in a managerial role in the service industry preferred.
• Proven track record in customer satisfaction and client relations.

Responsibilities

• Grow and retain accounts by building strong client relationships.
• Lead recruitment teams to meet fill rates and timelines.
• Present monthly/quarterly business reviews to senior leaders.
• Manage KPIs and SLAs to drive client satisfaction.
• Price and sell services including conversions, temp and perm placements.

Skills

Relationship building

Client management

Team leadership

KPIs & SLAs

MS Office Suite

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

The Adecco Group is seeking an Onsite Manager in the New York area to serve as the primary client contact for our programs, aligning with client business objectives and fostering a collaborative partnership.

You will drive the strategic evolution of the client program, direct daily recruitment activities, and monitor KPIs to ensure high service levels. Exceptional relationship-building and cross-functional leadership are essential to position teams for continued success.