Strategic Onsite Account Lead

The Adecco Group; Amherst (NH); On-site; USD 75,000 - 105,000; Full time

Job summary

The Adecco Group seeks an Onsite Manager in New Hampshire to serve as the primary client contact and escalation point for our programs. You will align with client objectives, lead daily recruitment activities, and drive KPI performance.

Responsibilities include growing and retaining accounts, building relationships with HR and Operations, presenting regular business reviews, and pricing services to meet client needs. You’ll work to maximize fill rates and NPS scores while upholding group values.

Qualifications

• High school diploma or equivalent with 5+ years' experience.
• 2–5 years of managerial experience in a service provider environment.
• Proven ability to improve customer satisfaction and expand responsibilities.

Responsibilities

• Grow & Retain Accounts by building strong client relationships.
• Present monthly/quarterly reviews to leadership.
• Manage recruitment activities to meet KPIs and SLAs.
• Price and sell services (conversions, temp, perm).
• Grow existing accounts and develop new client relationships.
• Maintain knowledge of target industries and competition.

Skills

Client relationships

Recruitment team management

Communication skills

Organization & prioritization

KPIs & SLAs

Recruiting law knowledge

MS Office proficiency

Policy development

Strategic change leadership

Tools

MS Office

Job description

The Adecco Group seeks an Onsite Manager in New Hampshire to serve as the primary client contact and escalation point for our programs. You will align with client objectives, lead daily recruitment activities, and drive KPI performance.

Responsibilities include growing and retaining accounts, building relationships with HR and Operations, presenting regular business reviews, and pricing services to meet client needs. You’ll work to maximize fill rates and NPS scores while upholding group values.