Strategic Non-Profit Account Director, Talent Solutions

LinkedIn; New York (NY); Hybrid; USD 136,000 - 195,000; Full time

Job summary

LinkedIn is seeking a Mid-Market Account Director (Non-Profit) to act as a trusted adviser, driving value through Talent & Learning solutions. You will manage relationships with nonprofit mid-market clients, align offerings to objectives, and lead cross-functional collaboration to maximize ROI.

The role is hybrid, with work from home and select office days. The position requires a strategic sales mindset, a 4+ year track record, and strong negotiation skills.

Qualifications

• 4+ years of applicable sales experience.
• Experience with HR software.
• BA/BS degree or equivalent in a related field.
• Experience with SaaS opportunities and Dynamics/D365 platform.
• Experience selling IT solutions.
• Knowledge of software contract terms and conditions with the ability to create fair transactions.
• Strong negotiation and accurate forecasting skills.
• Experience carrying a revenue target with the ability to develop compelling strategies that deliver results.
• Excellent communication, negotiation and forecasting skills.
• Demonstrated ability to find and manage high-level business in an evangelistic sales environment.

Responsibilities

• Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings.
• Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail.
• Builds relationships with multiple stakeholders across the Customer’s organization.
• Shifts communication style and content to fit the needs of different stakeholders.
• Leads with Solutions, not products, when making recommendations aligned to Customer objectives.
• Sells with Integrity.
• Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together.
• Thinks commercially and applies business acumen when crafting & negotiating commercial agreements.
• Uses data and insights to support investment recommendations or overcome customer objections.
• Proactively mitigates churn risk by adopting a smart, customer-centric approach.
• Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI.
• Drives Customer growth by proactively identifying opportunities to deliver greater customer value.
• Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens.
• Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy.
• Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success.
• Practices humility and asks for help from colleagues when faced with a challenge or unknown.
• Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment.
• Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles.

Skills

Business Case Preparation

Multithreading

Influence at all levels

Education

BA/BS degree or equivalent in a related field

Tools

Dynamics/D365 platform

CRM systems

Job description

LinkedIn is seeking a Mid-Market Account Director (Non-Profit) to act as a trusted adviser, driving value through Talent & Learning solutions. You will manage relationships with nonprofit mid-market clients, align offerings to objectives, and lead cross-functional collaboration to maximize ROI.

The role is hybrid, with work from home and select office days. The position requires a strategic sales mindset, a 4+ year track record, and strong negotiation skills.