Strategic NGO Account Partner

Salesforce; Richmond (VA); On-site; USD 156,000 - 208,000; Full time

Benefits offered by this job

Competitive salary

Impactful work

Training & enablement

Team culture

Philanthropy

Job summary

Salesforce Professional Services seeks a driven Account Partner to join our nonprofit and NGO practice. You will serve as a trusted advisor to nonprofit customers, leading the sale of Professional Services engagements that maximize investment in the Salesforce platform.

You will partner with core sales teams, delivery leaders, and customers to craft and close transformative services deals. You will own and grow a portfolio of NGO accounts, develop account strategies, lead discovery, create SOWs,

Qualifications

• 7+ years of professional services sales, consulting, or account management.
• Experience working with nonprofit or NGO organizations and their funding models.
• Proven track record of meeting or exceeding services revenue targets in a quota-carrying role.
• Strong executive presence, written/verbal communication, presentation, and negotiation skills.

Responsibilities

• Own and grow a portfolio of Professional Services opportunities across NGO and nonprofit accounts.
• Develop and execute account-level services strategies aligned to customer goals and Salesforce product adoption.
• Lead discovery and scoping conversations to understand challenges, landscape, and success criteria.
• Create and present compelling services proposals, SOWs, and delivery roadmaps for NGO missions.
• Build and maintain executive relationships with key stakeholders at customer organizations (CxOs, IT leaders, program directors).
• Collaborate with Account Executives, Solution Engineers, and Customer Success teams to drive pipeline and close services deals.

Skills

Account management

Sales

Executive presence

Communication

Negotiation

Cross-functional collaboration

Travel 25-50%

Education

Bachelor's degree or equivalent experience

Tools

Salesforce CRM

Job description

Salesforce Professional Services seeks a driven Account Partner to join our nonprofit and NGO practice. You will serve as a trusted advisor to nonprofit customers, leading the sale of Professional Services engagements that maximize investment in the Salesforce platform.

You will partner with core sales teams, delivery leaders, and customers to craft and close transformative services deals. You will own and grow a portfolio of NGO accounts, develop account strategies, lead discovery, create SOWs,