Strategic National Accounts Manager

HCSC; Chicago (IL); On-site; USD 66,000 - 100,000; Full time

Job summary

Health Care Service Corporation seeks a Strategic Account Manager to support retention and growth for National Accounts. You will partner with the Account Executive to deliver client service, map multi-year communication plans, and coordinate internal teams for renewal success.

You will drive strategic plans, manage client relationships, and help identify innovative product solutions while ensuring satisfaction across delivery partners and brokers.

Qualifications

• Bachelor degree and 3 years in Healthcare ops or 7 years independent work.
• Must possess current state general agent license or obtain within 90 days.
• Strong organization and communication skills with customers and brokers.

Responsibilities

• Partner with Account Executive to retain and grow National Accounts.
• Lead client service delivery, reports, and escalation management.
• Develop multi-year member communications and service plans.
• Coordinate internal teams to meet client expectations and renewals.
• Prepare reports, identify cross-selling opportunities, and support finalist meetings.

Skills

Bachelor's degree

General agent license

Organization / project implementation

Verbal & written communication

Healthcare products knowledge

PC proficiency

Analytical skills

Willing to travel

Education

Bachelor degree

General agent license or ability to obtain

Tools

Salesforce

Job description

Health Care Service Corporation seeks a Strategic Account Manager to support retention and growth for National Accounts. You will partner with the Account Executive to deliver client service, map multi-year communication plans, and coordinate internal teams for renewal success.

You will drive strategic plans, manage client relationships, and help identify innovative product solutions while ensuring satisfaction across delivery partners and brokers.