Strategic National Accounts Manager

Health Care Service Corporation

Chicago (IL)

On-site

USD 66,000 - 100,000

Full time

7 days ago

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Job summary

Health Care Service Corporation (HCSC) is seeking a Strategic Account Manager to partner with Account Executives on retention and growth for National Accounts. The role involves independent development and execution of client service strategies, coordinating with internal delivery partners, and leading implementations to ensure client satisfaction.

Responsibilities include creating multi-year communication plans, managing client relationships, and reporting on account activity.

Qualifications

Bachelor degree and 3 years in Healthcare operations handling independent work.
7 years of experience in Healthcare operations handling independent work.
Current state general agent insurance license or obtain within 90 days of starting.

Responsibilities

Partner with Account Executive to develop and deliver client retention and growth strategies.
Lead implementation activities and coordinate with internal partners to meet client expectations.
Develop multi-year member communication plans to improve engagement with new products/services.
Maintain internal databases and generate reports to meet client needs.
Prepare reports and documentation to identify innovative product solutions and cross-selling opportunities.
Maintain understanding of HCSC products, healthcare reform, and competitive landscape.