Strategic National Accounts Manager

JAS Worldwide; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

JAS Forwarding (USA), Inc. seeks a National Account Manager to oversee and grow a portfolio of U.S.-based clients.

You will collaborate with regional and global teams to align strategies and drive revenue, while ensuring exceptional client service and cross-functional coordination. Responsibilities include managing the national relationship, leading quarterly business reviews, developing strategic plans, and driving operational excellence through SOP adherence, KPI reporting, and proactive issue

Qualifications

• 3+ years’ experience in transportation industry logistics and/or freight forwarding.
• 5+ years’ experience in account management.
• Excellent organizational, written, and verbal skills.
• Strong MS Office and data reporting abilities.
• Self-motivated with ability to work independently and in a team.

Responsibilities

• Manage the national business relationship for each assigned client.
• Identify at-risk business and new client opportunities.
• Lead monthly and quarterly business reviews (MBRs & QBRs).
• Develop and maintain client profiles and strategic development plans.
• Coordinate with regional/global teams to align strategies for each client.
• Monitor accounts receivable and ensure KPI performance.
• Ensure SOPs are created/reviewed and followed by local operations.

Skills

Transportation logistics

Account management

Organizational skills

Communication skills

Presentation skills

MS Office

Detail oriented

Team player

Tools

Microsoft Office

Job description

JAS Forwarding (USA), Inc. seeks a National Account Manager to oversee and grow a portfolio of U.S.-based clients.

You will collaborate with regional and global teams to align strategies and drive revenue, while ensuring exceptional client service and cross-functional coordination. Responsibilities include managing the national relationship, leading quarterly business reviews, developing strategic plans, and driving operational excellence through SOP adherence, KPI reporting, and proactive issue