Strategic National Accounts Coordinator

Fencing Supply Group; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

The National Accounts Specialist at Fencing Supply Group serves as a hybrid inside sales, customer service, and project coordination role, supporting National Account Managers, Outside Sales Representatives, and key National Account customers.

This position manages the full lifecycle of opportunities—from RFQ receipt through order completion—acting as the central point for pricing, estimating, communication, order tracking, and project reporting.

Qualifications

• 3–5+ years of experience in inside sales, customer service, estimating, or project coordination—preferably within fencing, construction, distribution, or building materials.
• Strong understanding of commercial and industrial fence products, or the ability to learn quickly.
• Proven ability to manage multiple projects and competing priorities under tight timelines.
• Exceptional attention to detail, follow-through, and problem-solving skills.
• Excellent written and verbal communication skills with a customer-first mindset.
• Proficiency in Microsoft Excel, ERP/CRM platforms (INFOR preferred), and reporting tools.
• Calm, professional, and composed in fast-paced, high-volume environments.

Responsibilities

• Manage and coordinate RFQs, RFPs, and pricing requests for National Accounts.
• Develop accurate, timely quotes across multiple product categories and vendor partners.
• Partner with NAMs, OSRs, and estimating teams to ensure pricing alignment, competitiveness, and consistency across the program.
• Present quotes and revisions in a clear, customer-ready format.
• Act as the primary internal coordinator for assigned National Account projects.
• Facilitate communication between customers and internal teams—NAMs, OSRs, ISRs, branches, vendors, freight providers, and operations.
• Provide proactive updates related to quote status, order progress, delivery schedules, and changes.
• Ensure smooth handoffs from quote → order → delivery, resolving issues quickly and professionally.
• Enter and maintain project data in internal systems (ERP/CRM).
• Build and manage an Order Report for each project, including: order status, shipment/delivery timelines, change requests, delays, issues.
• Ensure order accuracy, confirm fulfillment, and support project close-out documentation.

Skills

Microsoft Excel

ERP/CRM

Communication

Project coordination

Tools

INFOR

Job description

The National Accounts Specialist at Fencing Supply Group serves as a hybrid inside sales, customer service, and project coordination role, supporting National Account Managers, Outside Sales Representatives, and key National Account customers.

This position manages the full lifecycle of opportunities—from RFQ receipt through order completion—acting as the central point for pricing, estimating, communication, order tracking, and project reporting.