Strategic NA Key Account Manager - DS&S Solutions

EMD Electronics; Allentown (Lehigh County); On-site; USD 124,000 - 187,000; Full time

Benefits offered by this job

Health insurance

PTO and retirement contributions

Other perquisites

Job summary

EMD Electronics is seeking an experienced North America Key Account Manager to own strategic Tier1/Tier2 accounts for Delivery Systems and Services (DS&S). You will quote capital equipment, provide technical leadership, and manage customer relationships across multiple locations while promoting DS&S offerings and spares.

The role requires strong cross-functional collaboration, a background in sales or engineering, and up to 50% travel.

Qualifications

• Bachelor's degree or 10+ equivalent sales/relevant experience.
• 5+ years in sales, engineering, product management, or technical sales.
• Experience managing large, complex accounts with cross-functional coordination.

Responsibilities

• Own Tier1/Tier2 NA accounts for DS&S, quote capital equipment and lead technical discussions.
• Drive demand forecasts and serve as voice of the customer in product development.
• Identify customer needs with cross-functional leadership across regions.
• Build strong relationships across customer locations and coordinate with regional sales teams.
• Lead DS&S negotiations, price new products, and monitor equipment orders for on-time delivery.

Skills

CRM experience

Sales analytics

Cross-functional teamwork

Education

Bachelor's degree in marketing, business, engineering

Tools

Salesforce

PowerBI

SAP

Job description

EMD Electronics is seeking an experienced North America Key Account Manager to own strategic Tier1/Tier2 accounts for Delivery Systems and Services (DS&S). You will quote capital equipment, provide technical leadership, and manage customer relationships across multiple locations while promoting DS&S offerings and spares.

The role requires strong cross-functional collaboration, a background in sales or engineering, and up to 50% travel.