Strategic Multi-Property Sales & Marketing Leader

StepStone Hospitality; Fort Mill, Charlotte (SC, NC); On-site; USD 90,000 - 130,000; Full time

Job summary

StepStone Hospitality is seeking a Complex Director of Sales & Marketing for two properties: Holiday Inn Express Ballantyne Hotel in NC and TownePlace Suites Fort Mill in SC. You will lead strategic sales initiatives and collaborate with general managers and revenue leaders to drive top-line revenue.

Ideal candidates have at least 2 years in hotel sales management, strong market knowledge, and the ability to craft proposals, manage accounts, and guide a sales team across both properties.

Qualifications

• Have at least 2 years of experience in a hotel sales management role.
• Knowledge of OCC, ADR, banquet and F&B revenues, GOP, pricing and rate structures.
• Knowledge of competitive markets outside the area.
• Knowledge of the capabilities and limitations of the hotel and departments that may impact sales strategies.
• Achieve and exceed annual goals as established by the Marketing Plan.
• Must have comprehensive knowledge of the English language to communicate with guests, associates, and vendors.
• Ability to prepare statistical reports and presentations as needed.
• Ability to follow all sales administrative processes.
• Attend required meetings.
• Minimum lifting and pulling of 20 pounds.

Responsibilities

• Establish and maintain relationships with current clients and identify new business.
• Proactively solicit and manage group / catering opportunities.
• Source corporate clients and close new business.
• Conduct site tours for potential clients at both locations.
• Collaborate with General Managers and VP of Sales & Marketing to achieve sales goals.
• Respond to sales inquiries, RFPs, and leads accurately and timely.
• Prepare proposals or other letters and contracts as directed.
• Implement sales policies and procedures from the annual Marketing Plan.
• Make personal sales calls and develop creative marketing techniques.
• Develop and maintain relationships with the local Chamber of Commerce and CVB.
• Participate in the preparation of the annual hotel budget.
• Manage and develop sales team including training and evaluation.
• Respond to guest requests, complaints, or questions promptly.
• Participate in the Executive committee meetings.
• Other duties as assigned.

Skills

Hotel sales management

Market knowledge

Communication skills

Numerical skills

Tools

Excel

Job description

StepStone Hospitality is seeking a Complex Director of Sales & Marketing for two properties: Holiday Inn Express Ballantyne Hotel in NC and TownePlace Suites Fort Mill in SC. You will lead strategic sales initiatives and collaborate with general managers and revenue leaders to drive top-line revenue.

Ideal candidates have at least 2 years in hotel sales management, strong market knowledge, and the ability to craft proposals, manage accounts, and guide a sales team across both properties.